Get in touch
Have questions about your order, or a general inquiry?
How can we help?
FAQ
Ordering
How much are your uniforms?
We have 3 price points:
- REC Uniforms: $29
- LITE Uniforms: $39
- ELITE Uniforms: $59
You can learn more about each option on the Uniform Option Page.
How long does an order take to deliver?
After the design details are confirmed, our custom orders are produced and delivered within 30-40 days.
How do I make an order?
Our sales team is easily accessible and ready to help. Here are some options to begin an order:
- You can visit our Kit Creator Page, select the type of uniform you prefer and follow the prompts to place and order.
- You can call or send a message to: +1 (214) 846-2042 to discuss in person.
- Send a DM on Instagram, use the chat bot on our website, or send an email to: info@lexasport.com
Can I rush an urgent order?
Our standard production and delivery time is 30-40 days because each item is individually made to your requirements. On some instances, we can accelerate the process and offer rush delivery for an additional $5 per uniform. To determine if we can help, please provide specific details of when your order is needed.
Do you provide samples?
Most of our sample fabrics and products can be reviewed in detail on our website.
However, we can also send a sample pack for $50. Then, when your order is placed, we deduct the sample charge from the order cost.
Can you match my team's exact colors?
While we may not be able to match a color exactly, we have over 1200 colors available and can adjust the opacity to lighten or darken the shades. This allows most colors to be produced within a 3% variance.
My team placed a bulk order, and now we have an extra player. Can we make a follow-up order for 1 piece?
Yes! After an initial bulk order has been made, we allow fill-ins and replacement orders for individual players.
Do you make team stores and fan gear stores?
Yes we do! We can make a team store similar to this example.
Can we choose the fabrics used on our uniforms?
Yes, with both our LITE and ELITE Uniform options, we have many fabric selections for you to choose from.
What types of patches do you offer?
We have 5 options for team crests and logos:
- Sublimated - dyed directly onto the fabric
- Vinyl - a thin papery cutout
- Woven - a thread stitched design
- TPU - a raised texture rubbery material
- Embroidery - sewn onto the fabric
You can see examples and learn more about each option on our Product Details page.
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
What is your return/exchange policy?
Custom-Made Items:
As our custom-made items are created specifically to your specifications, we do not accept returns or exchanges on these products. Each piece is made to order, ensuring a unique experience tailored just for you.
Defective or Incorrect Items:
In the unlikely event that your item is made incorrectly or contains a manufacturing defect (such as stitching issues), please contact us within 7 days of receiving your order. We will gladly arrange for a replacement at no manufacturing cost to you.
Shipping Costs:
Please note that shipping costs incurred during your purchase are non-refundable.
